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 ACE VOLLEYBALL CLUB
REFUND POLICY

PAYMENT, NON-REFUNDABLE FEE AND RELEASE AGREEMENT

IMPORTANT NOTICE: PLEASE READ THIS AGREEMENT CAREFULLY BEFORE SIGNING. BY SIGNING THIS AGREEMENT, THE PARTICIPANT AND/OR PAYOR ACKNOWLEDGES THAT THEY HAVE READ, UNDERSTOOD AND AGREED TO THE TERMS SET OUT BELOW.

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1. NON-REFUNDABLE FEES

I/We acknowledge and agree that all registration fees, deposits, program fees, membership fees, tournament fees and other amounts paid or payable to ACE Volleyball Club (“ACE”) are non-refundable, except where a refund is expressly required by applicable law or is otherwise expressly agreed to in writing by ACE.

Once a registration, payment plan or other financial commitment has been accepted by ACE, the participant and/or payor remains responsible for all amounts owing under that commitment, regardless of whether the participant subsequently chooses not to participate.

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2. WITHDRAWAL, INJURY OR INABILITY TO PARTICIPATE

I/We understand and agree that a participant’s withdrawal, voluntary decision to quit, injury, illness, change in circumstances, scheduling conflict, relocation or other inability or decision not to participate does not, by itself, terminate or reduce the participant’s or payor’s financial obligations to ACE.

Any exception, credit or refund will be entirely at ACE’s discretion unless otherwise required by applicable law or expressly provided for in a written agreement.

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3. PROGRAM INTERRUPTION OR CANCELLATION

I/We acknowledge that programs, practices, tournaments and other activities may be modified, postponed, interrupted, relocated or cancelled due to circumstances beyond ACE’s reasonable control, including but not limited to government restrictions, public-health emergencies, facility closures, weather, labor disruptions or other unforeseen circumstances.

Such circumstances do not automatically release the participant and/or payor from payment obligations. Where ACE is legally required to provide a refund, credit, or other remedy, ACE will comply with the applicable legal requirements.

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4. PAYMENT AUTHORIZATION AND PAYMENT OBLIGATION

I/We authorize ACE to process all payments in accordance with the payment schedule and payment arrangements agreed upon at registration.

I/We acknowledge that the obligation to pay is separate from the participant’s attendance or participation in the program. Failure to attend, withdrawal from the program or failure to use the services does not, by itself, cancel amounts that have already become owing.

Any outstanding balance remains payable in accordance with the applicable payment agreement, subject to any rights or remedies that cannot lawfully be waived.

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5. CREDIT CARD AND PAYMENT DISPUTES

I/We acknowledge that payments made to ACE are authorized payments for services, programs, registrations or other amounts agreed to at the time of registration.

I/We agree not to initiate a chargeback or payment dispute with a credit card issuer, financial institution or payment processor on the basis that I/we simply changed our mind, the participant voluntarily withdrew, the participant failed to attend, or the participant otherwise chose not to use a service for which payment was properly authorized.

If I/we believe that a payment was processed in error, was unauthorized, or that ACE has failed to provide a service for which a refund or other remedy is legally required, I/we agree to first provide ACE with written notice and a reasonable opportunity to investigate and resolve the matter.

Nothing in this Agreement is intended to restrict or waive any statutory right that cannot lawfully be waived under applicable Alberta or Canadian law.

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6. RELEASE AND ASSUMPTION OF RISK

To the fullest extent permitted by law, I/we acknowledge and agree that participation in volleyball, athletic training, practices, competitions, tournaments, travel and related activities involves inherent risks, including the risk of injury.

I/we voluntarily assume those inherent risks on behalf of myself and/or the participant.

To the fullest extent permitted by law, I/we release and hold harmless ACE Volleyball Club, together with its directors, officers, coaches, employees, staff, volunteers, agents, representatives, successors and assigns, from claims arising from the inherent risks of participation.

This release applies to claims arising from negligence to the extent that such a release is legally enforceable but does not purport to exclude liability that cannot legally be excluded under applicable law.

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7. ACKNOWLEDGEMENT AND UNDERSTANDING

By signing below, I/we confirm that:

  • I/we have carefully read this Agreement;

  • I/we understand its terms and legal effect;

  • I/we have had the opportunity to ask questions before signing;

  • I/we understand that registration creates financial obligations;

  • I/we understand that applicable fees are generally non-refundable;

  • I/we understand the provisions concerning withdrawal, injury and program interruption; and

  • I/we voluntarily agree to be bound by this Agreement to the fullest extent permitted by law.

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8. ENTIRE AGREEMENT

This Agreement, together with the applicable registration terms, payment plan, and other written agreements accepted by the participant and/or payor, constitutes the agreement between the parties concerning the matters addressed herein.

If any provision of this Agreement is determined to be invalid, illegal or unenforceable, that provision will be severed or limited to the minimum extent necessary, and the remaining provisions will continue in full force and effect to the extent permitted by law.

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9. GOVERNING LAW

This Agreement shall be governed by and interpreted in accordance with the laws of the Province of Alberta and the applicable laws of Canada.

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